Restaurant Service Training
Dining Etiquette Workshops

Specializing in on-site, certificate
Casino Food & Beverage Training
Servers • Bussers • Host Cashiers
Dining Room Managers/Supervisors


Select your industry category
for our recommendations on
waitstaff training programs
and training materials.
Or contact us for a
free phone consultation
about your staff training!
(If you prefer, you can e-mail us your
contact info and we'll call you.)

• Tribal Enterprises
• Owner/Operator or
  Management Company
• Private & Public Country Clubs
• City & Business Clubs
• Boutique Hotel Restaurants
• Regional Corporate Franchises &
  Independent Owner/Operators
Restaurants & Catering
Retirement Communities
• Independent Living &
  Assisted Living Facilities
Dining Etiquette Workshops
• For schools, businesses, clubs

The Main Course
on Table Service

waitstaff training manual
& instructor's guide

The Main Course
on Dining Etiquette

step-by-step guide to
dining with confidence
in the 21st century

EATiQuette Clients (active and inactive)
We provide dining etiquette, "mystery diner" evaluations, waitstaff training and restaurant consultation for clients across the U.S.  and in Canada, including:
• Little River Casino Resort, Manistee, MI
• Downstream Casino Resort, Quapaw, OK
• Potawatomi Bingo Casino, Milwaukee, WI
• Kickapoo Casino, Harrah, OK
• Viejas Casino, Alpine, CA
• Great Canadian Gaming Corporation,
   Richmond, BC, Canada
• Mystique Casino and Dubuque Greyhound Park,
  Dubuque, IA
• Island Resort & Casino, Harris, MI
• The Orleans Casino, Las Vegas (Boyd Gaming)
• Casino del Sol & Casino of the Sun, Tucson, AZ
   (seven on-site foodservice operations)
• Yakama Legends Casino, Toppenish, WA
   (& Yakama Heritage Inn Restaurant)
• Fort McDowell Casino, Scottsdale, AZ
• Harrah’s Rincon Casino, San Diego, CA
• Grand Casino Coushatta, Kinder, LA
   (original Seven Clans Restaurant)
• Inn of the Mountain Gods, Ruidoso, NM
   (before they opened casino)

Gaming Organization Presentations
• Oklahoma Indian Gaming Association (OIGA)
   Conference Workshops Aug. 2008 and 2009
• National Indian Gaming Association (NIGA)
   Indian Gaming '09 Workshop (April 2009)

• Southwest Innkeepers/Best Western Inn & Suites
   of New Mexico, Farmington, NM
• Hassayampa Hotel, Prescott, AZ

• San Juan Country Club, Farmington, NM
• Little Harbor Club, Harbor Springs, MI

• Yakama Nation Heritage Inn Restaurant,
  Toppenish, WA
• Robson Grill at Robson Ranch, Eloy, AZ
• Fleming’s Prime Steakhouse, Chandler, AZ
  (a subsidiary of Outback Steakhouses)
• Vincent’s on Camelback, Phoenix, AZ
• Havana Cafés, Scottsdale and Phoenix, AZ
• Different Pointe of View, Phoenix, AZ
  (at Pointe Hilton Tapatio Cliffs)
• Chef Erasmo “Razz” Kamnitzer’s restaurants
   in Phoenix/Scottsdale, AZ

Colleges/Universities/Training Programs
• University of Arizona Sigma Alpha (Alpha
   Rho Chapter) Dining Etiquette Dinner at
   UA Student Union, Tucson, AZ
• Navajo Nation High Schools Dining Etiquette
  Event at Twin Arrows Navajo Casino Resort,
   Flagstaff, AZ
• Barrett, The Honors College at Arizona State
   University - Culinary Experience at Vincent's
   on Camelback, Phoenix, AZ
• ITT Technical Institute, Tempe, AZ
• Phoenix Boys Choir
• SARRC - Southwest Autism Research
   and Resource Center, Phoenix, AZ
• Reconcile New Orleans/Café Reconcile
• Arizona Department of Education FACS
   (restaurant service workshops)
• Phoenix College Culinary Arts Program
• Glendale Community College School-to-Business
• ACTE (Association of Career & Technical Educators)
  Arizona & Region V
• Phoenix Union Partnership of Schools,
  Business & Industry
• COE (Cooperative Education Groups of
   Students Working in Industry)

• Youth Build
  (Teen building trades consortium affiliated with
    Habitat for Humanity)

• Phoenix Convention & Visitors’ Bureau’s
  BEST Program
• Phoenix Union High School District
• C-CAP (Careers through Culinary Arts Program)
  Los Angeles & Phoenix
• St. Mary’s Food Bank/Westside Alliance
  Community Kitchen, Phoenix, AZ
• One Step Beyond, Glendale, AZ
• Thunderbird, The American Graduate School
  of International Management, Glendale, AZ
• Phoenix Parks & Recreation Department,
  South Mountain Community Center
• Nick Lowery Youth Foundation, Scottsdale, AZ
  Nation Building for Native Youth Program
• Arizona Governor's Commission on Service and
  Volunteerism's 17th Annual Arizona National
  and Community Service Conference
• El Rio Healthcare, Tucson, AZ 

• Sundt Construction Inc., Tempe, AZ
• Ameritrade, Phoenix, AZ
• Gunderson, Palmer, Goodsell, Nelson,
   Rapid City, SD
• Hypercom Corporation, Phoenix, AZ

Links to other recommended sites
We encourage you to visit the websites of these associates and friends for additional information on hospitality industry services and products -- plus a few unrelated items.
Waiter/waitress info/training/products

 An alternative to traditional utensil roll-ups. Choose from stock or custom-designs.
The Web Site of the French Maître d's Society

Peter Scott's Competitive Edge
Leadership & guest development for the gaming industry

Merchandise your take-out orders and "doggie bags" with attractive and spill-proof custom bags

Wait Stuff - The Hospitality Source
A comprehensive source for uniforms, service tools, and training materials for the food and beverage industry

Waiters World
Elevating the status of waiters
Waiter training and service training manual
by industry veteran Paul C. Paz

Etiquette Training/Dining/Speakers
Etiquette consultant, writer and columnist
Carole Graham is available for public speaking engagements.

The Lett Group
International Protocol and Business Etiquette Training by Cynthia Lett and associates
". . . dedicated to taking the bite out of
eating alone."


Nick Lowery Youth Foundation
Leadership training for Native American teens
Reference for dining, shopping and entertaining with style

Wonder Quest
Answers to those things you've always wondered about. April's column now appears weekly on

Restaurant & Hospitality Industry
Organizations, Products & Services

Atlantic Publishing
Your #1 source for Books, Videos, Training Materials, Tools, and Software for the Foodservice, Restaurant, and Hospitality Industry Professional.
Club Chefs of Connecticut
Professional association for chefs who work in private clubs
Coog's Finest Gourmet Chicken & Fish seasoning mix
No doubt about it...Once you try Coog's... you won't cook Chicken or Fish without it! Try our Gourmet Chicken and Fish Seasoning Coating mix, or search our growing database of great recipe and food links. Search our directory for anything Culinary including great recipes.
Recipes, wine info, articles, book reviews
Recipes and coupons
"Ultimate cooking resource guide"
Cooking resources and recipes for Food Geeks
Supplier Listings, Employment Center, Classified Ads, Forums & Chat, Technology Pavilion, Food Safety, and Industry Resources

couple at wobbly table
messy solution Still using matchbooks, napkins, silverware and sugar packets to stabilize your wobbly tables?
Contact Robert at
robert at

We welcome your inquiries about our training services and publications.
Please contact Barbara or David Rothschild at: 602.569.2051 • 602.765.1746 (fax) or e-mail
EATiQuette is based in Phoenix, Arizona and presents training programs for clients nationwide

LAST PAGE/SITE UPDATE: 1.5.18                             © David & Barbara Rothschild 1998-2018