Dining etiquette and restaurant service training materials

Your source for dining etiquette and table service training materials

To paraphrase Geoffrey Chaucer, all good things must come to an end. So it is with our live, on-site dining etiquette and restaurant service training. As of late 2022, we'll no longer be offering these services.

But don't despair -- we still have your training needs covered! We'll continue to make our training materials available on our site, at Booklocker.com and through all major retail and online booksellers. You'll find our books and supplemental materials here.

We'll also be putting new focus on our "mystery diner" services. Please be sure to contact us if you're interested in our 200-points-of-contact secret shopper program. We'll be adding more info on that to our site soon.

As we bring this chapter of EATiQuette to a close, we have many people and organizations to thank for their support over the last 30-plus years.

Chef Vincent Guerithault, Leevon Guerithault and the staff at Vincent's on Camelback in Phoenix for allowing us to host our high school dining etiquette workshop lunches at your exceptional restaurant for nearly 20 years.

The Yuma Union High School Career & Technical Education Department administrators, staff and instructors who've supported both our dining etiquette and table service training programs for so many years.

A big shout out to Mrs. Bonnie "Mac" Irvine McNamara, French Instructor with the Chandler Unified School District, who holds the record for most groups participating in our dining etiquette workshop lunches.

The Pascua Yaqui Tribe, Casino del Sol and Casino of the Sun in Tucson -- and, specifically, Director Of Organizational Development Marcus Diaz -- were not only one of our first and long-time casino clients, but worked with us back in our company's infancy to develop our certificated waitstaff training program.

Yakama Legends Casino in Toppenish, WA brought us back time-after-time to refresh their staff's skills even in the days when they only operated a buffet and small cafe.

We'll occasionally post our "tip pool" restaurant service tips and our vintage dining etiquette "tip-of-the-month" on both this site and our Facebook page. Be sure to check back occasionally for the latest tips.

Also be sure to browse the many articles written about EATiQuette over the years as well as articles we've written about restaurant service.

Thanks for visiting our site. Thanks, too, to the many servers, bussers, hosts, supervisors and managers at the restaurants, hotels, resorts, casinos and clubs we've worked with over the years to bring EATiQuette-style professional food and beverage service to your diners. Much future success to all in the industry!

The Main Course
on Table Service
waitstaff training manual

& instructor's guide

The Main Course
on Dining Etiquette
step-by-step guide to
dining with confidence
in the 21st century

Watch an introduction to EATiQuette

as seen on WealthTV's "Etiquette 101"

David discusses how to navigate the placesetting and how to eat soup with Kim and Don on Culinary Confessions, KAZG 1440 AM (mp3 file - approximately 8 minutes)

Listen to David on CKNX-920AM (Ontario Canada)
The Talk Show with Bryan Allen
(mp3 file - approximately 12-1/2 mins)

Here's how instructors and presenters are using our dining etiquette and restaurant service training materials:

Photo by Madison Milburn

Madison ("Ms. Maddi") Milburn, middle school teacher at The Austin Centers for Exceptional Students Peoria, AZ campus presented dining etiquette lessons in which she and her staff helped teach their middle schoolers how to interact with each other appropriately in a dining setting, how to identify different pieces of their place setting, what to expect from a waiter/waitress, and much more. She says that, in addition to the EATiQuette curriculum, the students learned how to tie a tie and the appropriate attire for a variety of events. The training culminated in a lunch to give the students a chance to practice what they learned. "We cannot thank you enough from all of these students and our staff for empowering and engaging these students week after week with every lesson," Ms. Maddi wrote following the group's training and lunch.

Mrs. Tamara Kay, Career & Technical Education Instructional Leader for Yuma Union High School District is using EATiQuette dining etiquette and restaurant service training materials to develop new presentations for the District's CTE programs. She'll continue to hold the CTE Ambassadors dining etiquette workshop luncheon (which we previously presented for many years) and will work with the District's Culinary Arts instructors and classes to train them in restaurant table service.

Photos courtesy of Liberty PSBN

JoDee Pennock, Business Teacher at Liberty High School, Peoria, AZ provided these photos of the school's World Market. She describes the event, " Culinary students picked food from five different countries and prepared amazing meals for FBLA members. DECA learned to plate and serve the food as well as decorate the tables. FBLA members attended four lunch workshops on dining etiquette prior to the event. It was a huge success that I hope to duplicate next year." You can see more about how the World Market was planned and structured and how a grant was used to defray costs here.

We'd love to have you share how you've used our dining etiquette or service training materials, too. Feel free to include photos (with photo credit names) if you have them! Send your story here.

We welcome your inquiries about our publications and supplemental materials.
Please contact Barbara or David Rothschild at: 602.569.2051 or e-mail